At Macravogue, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the practices described below.
Information We Collect
When you use our website, we may collect the following information:
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Your name, email address, phone number
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Billing and shipping address
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Payment details (processed securely through third-party providers)
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Order details and purchase history
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Messages you send to us
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Device information such as IP address, browser type, and device type
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Website usage data (pages visited, time spent, interactions)
How We Collect Your Information
We collect information in a few ways:
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When you place an order or contact us directly
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Automatically through cookies and similar tracking technologies
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From trusted partners such as payment processors and analytics tools
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Communicate with you about your order
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Provide customer support
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Improve our website and shopping experience
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Detect and prevent fraud
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Comply with legal requirements
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Send updates or promotional emails (you can unsubscribe anytime)
Sharing Your Information
We only share your information when necessary to operate our business. This may include:
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Payment providers to process transactions securely
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Shipping companies to deliver your orders
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Hosting and website service providers
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Analytics and marketing tools
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Legal authorities if required by law
We do not sell your personal information.
Cookies and Tracking Technologies
We use cookies to improve your browsing experience and understand how our website is used. Cookies help us:
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Remember your preferences
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Process your shopping cart
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Analyze website traffic
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Show relevant offers
You can disable cookies in your browser settings at any time, but this may affect how the website functions.
Data Security
We take reasonable steps to protect your personal information using secure systems and technologies. However, no online transmission is completely secure, so we cannot guarantee absolute security.
How Long We Keep Your Data
We keep your information only as long as necessary to:
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Complete your orders
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Meet legal and tax obligations
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Resolve disputes
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Enforce our policies
Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections
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Request deletion of your data
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Object to how your data is used
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Withdraw consent at any time
To make a request, contact us at: contact@macravogue.com
International Data Transfers
Your information may be processed in countries outside your own. We take appropriate measures to ensure your data remains protected.
Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from minors.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
Contact Information
Store Name: Macravogue
Company Address: Ulmenstrasse 11, 4563 Gerlafingen, Solothurn, Switzerland
Warehouse Address: 8 Juniper Dr, Greenbank, QLD 4124, Australia
Phone: +41 778091830
Email: contact@macravogue.com
Business Hours:
Monday to Friday | 9:00 AM – 2:00 PM (CET)
Weekends | Closed
We aim to respond within 24 hours.